We're always here to help.
Our opening hours:
Weekdays: 9:00 AM – 7:00 PM
Weekends: 9:00 AM – 5:00 PM
If your question is urgent or related to an order, we suggest first checking the FAQ section just below this form. To get in touch with our team, you can fill out the form or send an email to: support@everstrideofficial.com
We typically respond within 24-48 hours.
Contact form
Frequently asked questions
How do I track my order?
You can check your order status by entering your tracking code on our Track Your Order page.
Please note, it may take up to 1–3 business days for your tracking information to update after you receive your tracking code.
If you haven’t received your tracking number, reach out to us at support@everstrideofficial.com and we’ll get back to you promptly with your tracking details and order status.
Can I change my delivery address?
If you need to update your shipping address, please email us at support@everstrideofficial.com or use the contact form as soon as possible.
If your order has already been dispatched, we’ll do our best to help resolve any issues with the address afterward.
What is the process for returns?
If you wish to return your order, please visit our return policy page for detailed information on the return procedure.
Can I cancel my order?
Yes, you can! If you need to cancel, just reach out to us within 12 hours of placing your order.
Send your cancellation request to support@everstrideofficial.com and our team will assist you.